Remember to subscribe to this channel - [ Ссылка ]
Learn how to handle complaints in three practical phases using the LOF concept of Listen, Offer a Solution, and Follow Up.
#customerservice #helpdesk #servicedesk
📺 Learn the six steps in a successful tech support session: [ Ссылка ]
🎬 Learn seven ways to improve your empathy: [ Ссылка ]
🎬 Here are four magical customer service phrases (What to say in nearly any situation): [ Ссылка ]
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). ([ Ссылка ]). It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: [ Ссылка ]
