Gary Noesner is the former FBI Chief Negotiator. He has appeared in numerous television documentaries produced by A&E, the History Channel, Discovery, TLC, and National Geographic, and he is the author of Stalling for Time: My Life as an FBI Hostage Negotiator.


00:00 - Introduction to Negotiation Skills
01:20 - Why Negotiation Skills Matter in 2023
03:45 - Basic Principles of Negotiation
06:15 - Understanding Your Counterpart
08:50 - Preparing for a Negotiation
12:10 - Effective Communication Techniques
15:30 - Handling Objections
18:05 - Closing the Deal
20:40 - Common Negotiation Mistakes
23:30 - Real-World Negotiation Examples
27:00 - Final Thoughts and Tips

Order the book: [ Ссылка ] Stalling for Time: My Life as an FBI Hostage Negotiator
Follow Gary: [ Ссылка ]

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