This is a conversation with Erin Michelson, CEO and Founder of Summery about how AI technologies are leveraged in behavioral science and how it drives stakeholder engagement by assessing, activating, and aligning organizational culture.

Erin Michelson
Erin is a Forbes #Next1000 entrepreneur and was recognized as a AI4Good ESG / AI Innovator in 2022 by Women in AI North America. She leads a team of behavioral, cognitive, and data scientists and has been profiled in Forbes, Entrepreneur, BBC Technology, National Geographic, Fox News, and NPR.

Before turning to technology, Erin had a 15-year career in global finance, working with companies such as Bank of America, Morgan Stanley, and American Express. She has also consulted with global social impact leaders including W.K. Kellogg, Tides, and Ashoka Foundations.

Author of the book series Adventure Philanthropist, Erin earned a BA from Mills College, a MA from the New School for Social Research, and a Master of Philosophy (M.Phil) from the Chinese University of Hong Kong. After traveling to more than 100 countries and volunteering with humanitarian organizations, Erin continues to live as a digital nomad.

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Chapters
00:00 In this episode...
00:50 Introduction
01:32 Different practical metrics for monitoring organizational culture and values
02:29 Various AI technologies that can be used to monitor these metrics
04:10 AI techniques can go autonomous in measuring and providing inference?
07:20 How organizations use these data
09:00 Practical examples & Case studies
13:35 Various data sources that can be used by these AI models
15:43 Reliability of the data
18:49 Summery AI solution
24:11 Implementation Challenges
26:20 Chances for model drift or model decay
29:30 Summary AI Rockstars
31:20 Collaboration
36:04 Other Solutions
36:43 The Future

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