Dealing with under-performing employees can be time consuming, stressful and a legal headache if the correct procedures aren't followed. The way in which an employer handles performance management is key not only in resolving the performance issues but also in minimising the risk of claims being brought.
This programme is an employment seminar by way of role play. It shows a director conducting a performance management hearing, which leads to an employee being disciplined for poor performance.
Key learning points:
Understand the formal requirements for a Capability Hearing
How preparation by reference to appraisals and assessment of KPIs (individual and
comparative) ensures progress
Looking at how this process may link with a disciplinary process
How to eliminate other potential causes or reasons for the poor performance
The importance of each warning being a "firm stepping stone" in the event that dismissal is appropriate
