Hey guys!

We made a purchase from one of our favorite stores – REI and want to show you the cart and checkout experience.

Here are some key elements we really like and think everybody who has physical locations and wants to offer curbside store pickup should consider:

⭐allow the customer to edit their cart by changing the delivery method for each individual product as preferred: 'Ship to address' or 'Pick up at store'
⭐present all available inventory from a specific location, depending on customer's choice
⭐create a 'Thank you page' keeping in mind the customer's selection for 'Ship to address' or 'Pick up at store' option.

🎞️If you enjoyed this short segment, give it a like 👍 and make sure you watch the entire REI customer experience: [ Ссылка ]

💻Check out the full dedicated page for this video, with high-resolution images of all the email communications, video screenshots, each page, interesting data about how long it takes them to process orders, to deliver etc.:
[ Ссылка ]

▶See our UX & Post-Purchase Experience Review video series which will provide you the inspiration needed to deliver great in-store & curbside pickup experiences:
[ Ссылка ]

🔔Stay tuned for more upcoming videos on our YouTube channel, subscribe & turn on the bell for notifications:
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