Our visitors share their experience at this fascinating activity.

Explore the underwater world your way!

All you need for this activity is your bathing suit because we provide you an underwater walk without even getting your hair wet! Use the Sea Trek® helmet to breathe underwater and discover the underwater secrets of Xcaret Park. Expert instructors will show you the best way to communicate under water to have the most comfortable and fun experience. Don´t forget to admire the colorful fish of the Caribbean Sea!

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Xcaret, pride of Mexico!

I am a natural sanctuary where the history of Mexico combines with fun traditions and the splendor of the Mayan culture. I open my doors along the Caribbean Sea and invite you to discover magical experiences where underground rivers await you, along with the fauna of the Mayan jungle and unforgettable shows. Fall in love with my culture and my people.

Xcaret Park is located in the heart of the Riviera Maya, less than 15 minutes south of Playa del Carmen, and 1 hour south of Cancun, offering countless cultural activities, events, and traditions of Mexico.

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Customer Service / Sales:

Cancun, Mexico: 998-883-3143
Playa del Carmen, Mexico: 984-206-0038
USA-CAN: 1-855-326-0682
Brazil: 0-800-892-3371
Argentina: 0-800-122-0384
Venezuela: 0-800-162-7384
Colombia: 01-800-952-0705
Spain: 900-965-224
Chile: 0-800-835-016
Other Countries: 0052 998-883-3143


Email:

Customer service and sales: customerservice@experienciasxcaret.com

Call Center Opening Hours: (GMT -05:00)

Monday to Friday 7:00 a.m. to 10:00 p.m.
Saturday and Sunday 7:00 a.m. to 9:00 p.m.


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