KTM-KUL flight on 28 Dec 2022 was slightly delayed which is not a problem. Airlines serve Veg-Biryani which is not worth a try and a bottle of Water is given to share with 3 passenger. Toilets they need to clean and make it hygienic.
KUL-KTM Flight 9 Jan 2023, Delayed by 7 hrs and No check-in allowed and no information given when the check-in counter are open. If they at least allow check-in, we could have gone out of the airport and come back in time for the flight or checked out the Duty free of the area have a meal at the airport and kids will have space and time. It was poorly managed and for the price they are charging I'll prefer to fly other airlines which share information.
