Businesses face several customer experience challenges, including aging technology, departmental silos, disengaged employees, limited CX budgets, and hasty tech implementations.
Isabella Villani, the author of 'Transform Customer Experience’, shares why customer experience is more than just a positive aspect of business; it's essential for strategic success.
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Dubbed "The Queen Of Customer Experience" by Meta, Blake Morgan is a keynote speaker, customer experience futurist, and author of “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business”, an Amazon, Book Authority, and Porchlight bestseller. She is the host of The Modern Customer Podcast.
Visit her website here: [ Ссылка ]
