Salons, spas, and medspas across the world are feeling the impact of COVID-19.WHile , it is also true that the industry will have a V shaped curve for growth recovery Post covid as people would need to use basic services like haircuts and treatments almost immediately. Having said that Industry will see some changes that are to do with health consciousness , government pressures and policies to operate the facilities in certain ways , less discretionary spends by customers. The Virtual Webinar themed “ Beauty and Wellness Industry Amidst and Post Covid” will be a virtual congregation of the industry to build a Roadmap for the industry to plan a viable business strategy for survival and sustainability.
Points of Discussion
· How this outbreak change the entire personal care landscape and consumer buying behaviours
· Best Practices to negotiate with your landlords to defer or reduce the rentals
· How to rethink your customer experience strategy and take steps to ensure guests feel safe within your facility when your doors reopen.
· How will technology play a role in meeting the new expectations of people for safety, hygiene , transparency and communication.
· Upping your Revenues : How to Make Loyal customers buy packages now and avail later ?
· How will the impact of the wedding industry be seen on the beauty and wellness industry
· How franchising of new locations will be impacted post Covid19
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