“I'm convinced the more technology the world will see, the more important customer experience will be. And the differentiator won't be the technology. The differentiator will be your customer mindset and your customer culture.” - Steven Van Belleghem
Watch the full episode of The Modern Customer podcast with Steven Van Belleghem. Steven is a CX influencer, and he has worked with leading companies like Disney, Mercedes, and Heineken.
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Dubbed "The Queen Of Customer Experience" by Meta, Blake Morgan is a keynote speaker, customer experience futurist, and author of “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business”, an Amazon, Book Authority, and Porchlight bestseller. She is the host of The Modern Customer Podcast.
Visit her website here: [ Ссылка ]
