Most people agree that continuous improvement is necessary for organizations to perform at top levels—and to build a vibrant workplace that attracts and retains top talent. But in many organizations, DIScontinuous improvement is more common—if there’s improvement at all!
The missing element is culture—the way people work and interact with one another, customers, and others outside the organization. It’s the glue that enables continuous improvement to flourish in all areas of an organization.
When organizations build continuous improvement cultures with great intention, there’s no limit to what they can achieve. And no limit to how deeply engaged the workforce can become.
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