Everyone will be classified as ‘vulnerable’ at some point in their lives. And its in these moments that exceptional experiences can have a lasting impact.
NICE Enlighten AI for Vulnerable Customers can help your enterprise do more than identify vulnerable customers. It also gives you the power to harness data, automate insights, and elevate customer experiences for all.
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FocalData 2024 Vulnerable Customer Report: [ Ссылка ]
Demo NICE’s vulnerability model: [ Ссылка ]
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