Building Resilient Systems for Surgical Improvement - by Professor Jeffrey Braithwaite for The Surgical Quality Action Network (SQAN) in British Columbia, Canada, introduced by Tom Wallace for the BC Patient Safety and Quality Council.
SQAN is a forum for health care providers to discuss best practice, share local innovations, and connect to improve surgical care for patients in BC.
Professor Jeffrey Braithwaite is Founding Director of the Australian Institute of Health Innovation, Director of the Centre for Healthcare Resilience and Implementation Science and Professor of Health Systems Research at Macquarie University.

Professor Jeffrey Braithwaite is a leading health services and systems researcher with an international reputation for his work investigating and contributing to systems improvement. He has particular expertise in the culture and structure of acute settings, leadership, management and change in health sector organisations, quality and safety in healthcare, accreditation and surveying processes in the international context and the restructuring of health services. Professor Braithwaite is well known for bringing management and leadership concepts and evidence into the clinical arena and he has published extensively, with over 470 refereed contributions (including 13 edited books, 75 book chapters, 357 articles and 59 refereed conference papers; and 285 peer-reviewed abstracts and posters; and 206 other publications, e.g., international research reports) He has presented at or chaired international and national conferences, workshops, symposia and meetings on more than 914 occasions, including 97 keynote addresses. He is the recipient of 46 awards, including the prestigious Health Services Research Award by Research Australia in 2015 and multiple Editor’s Choice awards for papers published in International Journal for Quality in Health Care.

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