The realm of corporate business travel research has a long-existing gap that needs to be addressed, which is, what is the ROI of T&E spend? Furthermore, the nature of travel and entertainment (T&E) spend has been evolving as the financial impacts on companies of all sizes across all industries continue to unfold. There is also a need to benchmark how companies are leveraging technology to manage and mitigate spend, mitigate fraud exposures, and process expense reports.

In addition, many important questions remain relative to what T&E management done right in the “next normal” looks like.

How have/are organizations’ T&E programs evolving in response to COVID-19?
How are organizations pivoting in their corporate T&E programs?
Are they/how are they changing their T&E policies, directives, and guidance?
How are they streamlining T&E, in terms of workflows and payments?
To address these questions, APQC partnered with Ernie Humphrey, CTP, CEO of Treasury Webinars, for a survey research project to understand best practices and new developments for T&E in the next normal, especially since the pandemic.

In this webinar, you'll hear APQC’s Rachele Collins, Ph.D., and Ernie Humphrey, CTP, discuss the results of this research study and implications for how you can improve your T&E processes.

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