Hi there people.
In this video I want to show you guys how something that supposed to be new and "healthy", in this case (Renault) Dacia Duster 2021 can ruin your dreams. For more then decade I was driving used cars, having no extra money to switch them and buy a new one. As great Henry Ford once said, answering a journalist question: "The best car is a new car". But, back then in Ford's time there was now Dacia on market.
Anyway, I finally spare some money and being tired of every month or two going to mechanics, electricians and so on to try to make "new" car from my 15-teen year old car and went to local Dacia dealer in Belgrade, Serbia.
I was interested to buy Dacia Duster, because some friends told me that it is a bast value for money. Ok, I said. I will by my first new car Dacia Duster, petrol version - 2021, got a credit from my bank, and wow I finally got my brand new car. There was no end to my happiness. I was really enjoying to drive Dacia Duster, fully equip, but after only few months my happiness began to crack slowly, but surely.
There was and strange engine problem, some kind of noise, like a cracking sound, only when revolution speed starts to drop when releasing gas. You can clearly see that in video. Very annoying.
Realized that this is out of the question a problem, a wasn't waiting at all and immediately went to my local Renault-Dacia seller to make a reclamation.
Seller, after thorough inspection, admitted that there is a problem and wrote the paper in which they claim they realize the problem and it is related to turbo charger. Further on, they wrote that they are waiting for Dacia factory to come with the solution and in in the meantime I can drive my Duster without worry. I believed them that they will find the solution, but I was fool. Seven months later - silence. Nobody call me, nobody wrote me anything to inform me. And I am very very very disappointed. I gave my money to have a new car, under warranty, and what can I do with that warranty if seller doesn't do anything.
My conclusion is, no mater how tempting Dacia prices are, just don't buy them. Wait couple moths or years to spare more money and buy a car brand that do care about their customers. This situation where I wait for seven months for who knows you who to respond, to solve the problem, is totally unacceptable. Dacia, Dacia, Dacia, you let me down huge!
Write me your impressions in comments or via mail: srbija.necenzurisano@gmail.com
