I recently got this product as a gift and I am having connection problems.

I charged the case and the earbuds during the day and tried to connect several times, however I couldn't succeed. Later, I charged it overnight in order to make sure the charger case and the earbuds has sufficient battery.

In the morning today I tried to connect again and same issue...

Please note that there is no bluetooth connection history of the device; I deleted (reseted) it several times already.

If anyone has an idea for solution, I would appreciate it.

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