With temperatures across the UK firmly below freezing, many condensing boilers have stopped working, leaving people freezing in their homes.
Plumber Chris Goldie told ITV News that this is because many appliances in the UK are not designed to withstand temperatures below -4C (25F), and many condensing boilers have pipes on the outside of homes.
Even pipes which are insulated are freezing in the sub-zero temperatures, Mr Goldie explained.
He continued that in the past two days he has taken 45 calls from people with this issue, but luckily no plumber is required to fix it and the problem can be solved, often just with a kitchen kettle.
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