Explaining Root cause analysis using the 5 whys technique for incident investigations

Root cause analysis is important in incident investigation. There are different methods to reach the root cause conclusion. In this incident investigation training video I am going to provide an explanation to the 5 whys technique using the forklift example we have been reviewing thus far. The idea is to ask 5, hence the name 5 whys, to determine a root cause for the incident.

If you haven't seen the whole series you can check it out here:
[ Ссылка ]

As promised some additional information regarding root cause methods. Here are some text books I used in my studies:

ARM 55 - Risk Assessment and Treatment, 1st Edition (ARM A Risk Management Designation Program) [ Ссылка ]

Practical Loss Control Leadership - [ Ссылка ]

Here is a web article on Failure Mode Effects Analysis that might prove useful to some.
[ Ссылка ]

Here is a web article on Fault Tree Analysis
[ Ссылка ]

Contents
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00:00 - Opening and intro
00:55 – Review thus far
01:58 – Root cause points
03:27 – Incident findings to consider
04:59 – Different root cause methods
06:35 – The 5 Whys
07:50 - Applying the 5 Whys to the incident investigation
11:17 - Pros of 5 Whys and things to watch for
14:14 – Summary
15:16 - Outro
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#rootcause5whys

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