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Learn how companies use The Compassionate Geek book to enhance customer service, including techniques you can use to go beyond just technical support and create real, lasting relationships.
#customerservice #helpdesk #servicedesk #msp
📺 Learn the six steps in a successful tech support session: [ Ссылка ]
🎬 Learn seven ways to improve your empathy: [ Ссылка ]
🎬 Here are four magical customer service phrases (What to say in nearly any situation): [ Ссылка ]
What is Compassionate Geek?
The Compassionate Geek is a book by author/speaker Don Crawley to teach people how to get along so they can work together, get things done, and take care of customers (and each other). ([ Ссылка ]). It's also an online training course on customer service for IT professionals, including IT customer service training videos and more.
Learn more at: [ Ссылка ]
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