It’s easy to reprint a receipt on your Ingenico Desktop Terminal? This is especially useful for those times where a customer does not want a receipt then changes their mind or when the paper roll runs out during printing. To learn more about our terminals see below:
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UK
Learn more about our Point of Sales at [ Ссылка ]
If you have any questions don’t hesitate to call us at number: 0345 850 0195
Would you like to know how to deal with the most common messages on the payment terminal, like Transaction Rejected? Visit [ Ссылка ]
Ireland
Learn more about our Point of Sales at [ Ссылка ]
If you have any questions don’t hesitate to call us at number: 0818 202 120
Would you like to know how to deal with the most common messages on the payment terminal, like Transaction Rejected? Visit [ Ссылка ]
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Follow us on social media:
Twitter: [ Ссылка ]
LinkedIn: www.linkedin.com/company/elavon-europe
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Links to specific parts of the video:
Copy of the last transaction receipt - 00:20
You can only reprint transactions receipts from your current batch.
Press F – Select Reports – Press ENTER – Select Reprint – Press ENTER - Enter User Password - Press ENTER – Select Last – Press ENTER - Tear off printed merchant copy – Press ENTER - The customer copy will now print – Press ENTER
Copy of any transaction receipt - 01:06
You can reprint receipts by entering the INVOICE NUMBER, which you can locate on the top right of the receipt.
Press F – Select Reports – Press ENTER – Select Reprint – Press ENTER - Enter User Password - Press ENTER – Select By Invoice – Press ENTER - Tear off printed merchant copy – Press ENTER - The customer copy will now print – Press ENTER
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Below you will find links to our other videos regarding terminal operations. Thanks to them you can learn to use the device yourself, but also train the staff in this regard.
Install your terminal - [ Ссылка ]
Reprint your EOD report: [ Ссылка ]
How to settle a batch - [ Ссылка ]
Power your terminal off and on - [ Ссылка ]
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Check our other videos on our channel as well!
Learn How to Best Secure Your Business - [ Ссылка ]
Meet our Customer Portal Elavon Connect - [ Ссылка ]
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Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is deemed authorised and regulated by the Financial Conduct Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.
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