I purchased this brand new almost 2 years ago it was delivered and set up and within three days it stopped working. So I called IFIT and complained. I did a video conference to show them what the problems were and they said something must be wrong with the machine. The guy that I spoke to on the phone told me they would put me in for a replacement since I just bought it and it was still under warranty. That was a lie! That’s all this garbage company does is lie. I have called a documented 57 times and every time I get to the meat of the problem they hang up on me. Then there’s no way to call them back and get the same moron you were just talking to that was lying to you. This is by far the worst company ran by mental midget who just passes the buck to the next idiot working next to them. I have been lied to so many times by every person I spoke to. They tell me yeah that machine is messed up I’ve done probably eight or nine video calls where are they tell me OK the machine is done you will be getting a replacement within the next 7 to 10 days someone from upstairs will call you back. Upstairs must be really high in that building because I never get no one to call me back. If this machine is not replaced by them or I come to an understanding this week I will make another video where I promise you I will drag this machine outside of the garage I will douse it with gasoline I will give my speech as to why I am burning it and then everyone in YouTube world will watch me like the $3000 machine on fire and just let it burn. Biggest piece of crap I’ve ever had in my life. The machine ran so bad it threw me off of it because it locks up. I had to get stitches in my left leg from when the machine decided to go real fast and then just automatically stop. You’re supposed to be able to walk and jog with people all over the world in these videos all I get is a timer on my screen I got to watch maybe two videos before that broke. This is just the worst company to deal with customer service they are absolutely insane and all they do is lie. I’m gonna burn this machine and I will post a video of it burning. To the people that I said I wish you the worst lives ever. These people hate veterans and will do nothing to help them. I will never spend another dollar with this company. My girl ordered me the sitting bicycle from IFIT and when it arrived at my front door I cursed the delivery driver out and told him to get that piece of shit out of my driveway and that I would never accept delivery of anything from this company. They refunded me my $900 for the bicycle purchase and I had to go through my bank to get that because they lied once again and said you’ll get your refund they’ll show up in 5 to 7 days will fall two weeks later I had to contest the charge. How many of you have been lied to by this garbage company. Pro-form pro fit it should be called pro shit because that’s what this machine is absolute shit. Pro-form is a special message for you at the end of this video. Piss off


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