4️⃣🅱 Ordered a Mobile Phone got a Brick! [SOLUTION]
This video will cover all the necessary measures that you need to take against consumer grievances and fraud and how to file an online complaint in a consumer court or forum and also about complaints and cases to consumer court and many other important aspects. Do watch the video till the end and spread the word as much as you can, because you never know it might help someone.Awareness is Light!
This is the 6th video in the consumer awareness series dealing with the imp issue of how to file online complaints against Flipkart, Amazon, and many more and also how to file online complaints about offline sellers. Hope you all have watched the earlier videos of the series highlighting important points on how we fall into online scams, how hackers target us via cyberattacks and social media scams, how to determine a fake website and all about the consumer protection act 2019
💥 Join Ghar Baithe Shopping Group to get more updates and genuine deals and scam advisory service for free: [ Ссылка ]
HOW TO FILE A CONSUMER COMPLAINT ONLINE?: Before formally filing a Consumer Complaint, it is desired that the Consumer gives notice to the opposite party of the fact of any deficiency in service or of unfair trade practice etc to see if the trader is willing to make good the loss suffered by either replacing the commodity or returning the value of the purchase. If yes, the issue resolves then and there. But if the trader refuses or neglects here that the consumers needs to approach the Consumer Court.
STEP 1:At first identify the Jurisdiction of the Forum where the complaint is to be filed. This issue needs to be identified from two angles of jurisdiction i.e. Territorial and Pecuniary.
Step 2: You will be required to pay a prescribed fee along with your complaint before the District Forum, State Commission & the National Commission as the case may be.
Step 3:Then you have to draft your complaint stating facts necessary to establish a cause of action.
Step 4:At the end of the complaint you have to put your signatures. In case any other person is authorised to file the complaint then complaint has to be accompanied with authorisation letter.
Step 5: Don’t forget to mention the name, description and address of the complainant and the name, description, address of the opposite party or parties against whom relief is claimed.
Step 6: Copies of all the documents supporting your allegations. In this you can put on record the copy of the bill of the goods bought, warranty and guarantee documents and also a copy of the written complaint and notice made to the trader requesting him to rectify the product.
Appeals to Consumer Commission: Appeals
An Appeal from the order of the District Forum lies to the State Commission, against the order of the State Commission to the National Commission and against the order of the National Commission to the Supreme Court.
IMPLICATIONS ON THE E-COMMERCE SECTOR
E-commerce giants like Amazon and Flipkart ruling the Indian consumer segment over the past few years, shall be directly impacted as they have been brought directly under the domain of the New Act. Further, Telemarketing and multilevel marketing have also been brought under the ambit of the law.
Relevant Links of Consumer Helpline for learning and filing a complaint online to consumer court:
Consumer helpline- [ Ссылка ]
Locate your Consumer Court- [ Ссылка ]
Umang App- [ Ссылка ]
FAQ's- [ Ссылка ]
BIS Standard- [ Ссылка ]
Imp Links: [ Ссылка ]
Convergence Partners: [ Ссылка ]
Offline Convergence Partners: [ Ссылка ]
IIPA: [ Ссылка ]
State Consumer Helpline: [ Ссылка ]
National Consumer Helpline: [ Ссылка ]
National Consumer Helpline App: [ Ссылка ]
Consumer App: [ Ссылка ]
Onlinelegalindia: [ Ссылка ]
Article to file a complaint under consumer protection act 2019: [ Ссылка ]
Consumer affairs downloads: [ Ссылка ]
Amazing offers from amazon:
Pantry: [ Ссылка ]
Snacks and Beverages: [ Ссылка ]
Coupons: [ Ссылка ]
Dinner Set: [ Ссылка ]
Door Escape Protector: [ Ссылка ]
#howtofilecomplaintunderconsumerprotectionact2019 #onlinecomplaintkaisekareunderconsumerprotectionact2019 #howtofilecomplaintagainstamazonandflipkart #howtofilecomplaintagainstflipkart #howtofilecomplaintinconsumer #disputesredressalcommission #latestvideoof2020onnewconsumeract
#howtofileacaseinconsumercourtagainstonlineshopping
P.S. The links of amazon are affiliate links, but this will not affect your buying, it is just that we get some commission for the product you have purchased from amazon. You will buy at the same price as normally
