According to a new survey by Temkin Experience Ratings of 10,000 Americans, McDonald's and Burger King are the most commonly disliked fast-food establishments. Baskin-Robbins, KFC, and Domino's were the only additional fast-food chains that failed to receive a "good" rating.
Burger King and KFC were not immediately available to comment.
When asked to comment, Terri Hickey, a McDonald's spokeswoman, responded:
We are committed to building a better McDonald's. Our turnaround plan involves a number of changes we know our customers value. We are offering all day breakfast, simplifying our menu, making changes to the ingredients we use in our food, modernizing our restaurants and more. We are on our journey to deliver on what matters most to our customers -- and we know that is working as it has produced positive results. We look forward to continuing our positive momentum.
Domino's spokesman Tim McIntyre said:
We're the only restaurant chain of our size in the U.S. that has experienced seven consecutive years of positive same store sales growth and we've been rated the best-tasting pizza by independent research of all the national brands. We believe those mean something.
When asked to comment Baskin-Robbins said:
At Baskin-Robbins, we work hard every day to offer our guests a friendly, welcoming restaurant experience and a delicious and creative range of ice cream flavors, ice cream cakes, frozen beverages, ice cream sundaes and other frozen treats. We love taking our guests on a flavor journey when they visit our shops, offering free pink spoon samples of any of our ice cream flavors so they can try something new. We'll continue to look for ways to further surprise and delight our guests, both through new products and enhancements to the in-store experience.
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