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One of the easiest ways to predict how successful or not a given team will be, is to first measure how much trust exists on the team as a whole. When members of the team trust each other, they're more likely to succeed because they’re more likely to share information.
But how do you build trust on a team? How do you get people to trust each other? And how do you get people to trust the team and you as a leader? In this episode, we’ll outline five ways to build trust on teams. Trust is not built overnight, but these five simple actions will start the process of trust-building on your team.
Build Real Bonds
Encourage Candor
Spotlight Wins
Accept Failures
Model Vulnerability
While these five methods are not an exhaustive list of the ways trust develops on teams, they all have something in common. Each of these methods is a leader-initiated action that kick starts a cycle of trust. Each method creates space for team members to act on trust and feel trusted. And we know from research that trust is not given, and trust is not earned, trust is reciprocated. It’s a virtuous cycle that starts with one person—usually the leader—demonstrating trust and modeling what trustworthiness looks like. Over time that trust compounds and creates an environment where everyone on the team can do their best work ever.
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//ABOUT DAVID
One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.
He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.
A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.
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Five Ways To Build Trust On Teams
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