Jan Hagen speaks about embracing uncertainty and what organisations are doing to recognize wrong tracks early. Hear about a real life example in the Swiss Air Force. Associate professor at ESMT Berlin, Author of “Confronting Mistakes – Lessons from the Aviation Industry when Dealing with Error” and “How could this happen – Managing errors in organizations” This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at [ Ссылка ]
