Dealing with difficult clients is a major challenge for account managers. You know the type: they like to tell you how to do your job, they want you to do their job and yours, or they're just not very nice people.
In this video I share 10 tips on how to deal with difficult clients and stay focused on getting the job done.
It's definitely a tough situation and I've been through it many times myself including one particularly memorable client who got under my skin like no-one else has.
Let me know what you think about these tactics? How do you handle difficult clients? Any advice or tips to share?
Share your thoughts in the comments.
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10 Tips for Dealing with Difficult Clients
Теги
account managementaccount management best practicesaccount management skillsaccount management tipsaccount manager tipswarwick brownstrategic account management best practicesdifficult clientsaccount manageraccount manager skillsworking with difficult clientshow to deal with difficult customershow to handle difficult clientsdealing with difficult clientshow to manage difficult clientskey account management
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