Digital transactions don't need to come at the cost of the human touch. And with the Relationship Economy, the human touch is actually a competitive advantage! With this approach, the primary currency should be the emotional connections made with customers, employees, and vendors.
We invited John Didulius, an authority on world-class customer service and serial author, to share how you can take your business's customer experience to a higher level
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ABOUT GROWTH INSTITUTE
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Present in 50+ countries worldwide, Growth Institute is leading the movement in hybrid education for business growth.
We are the premier online executive training resource for mid-market companies around the world. Growth Institute is an ecosystem. We support business growth through the alignment of Thought Leaders, a community of business leaders who are continuous learners and an eLearning platform that provides a safe environment to debate, learn and implement the latest business methodologies.
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