Polaris Business Class on United Airlines with Bob Schumacher, United Airlines UK. United Airlines is rolling out their new Business Class seat product on the 777-200, 777-300, 700-300er, 787, 767
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Video transcript:
- - Well Polaris has been on United since the beginning of last year. The soft product has been overwhelmingly well received by our customers as we've gone and reinvented the business class product in the international flying of United. It's been warmly received. Warmly received because we've gone and reinvented it. We've gone and focused on what's important to our customer and they've come back and told us they want to have a night's rest. They want to have good quality product on board, both in terms of the wines and drinks that they have, the food that they consume. They want to have the opportunity to eat beforehand in our Polaris Lounges, which are now being rolled out across our US hubs. Our opening, Chicago's open, Houston and New York will be open and New York will be open by the time we've hit peak summer. And it's rolling out across the rest of the network. So it's a product that starts long before you get on board the aeroplane. On board the aeroplane, we try and give you what you need, a chance to recharge using Fifth Avenue Bedding and Cowshed material in your wash bag. Everything there is to try and help you have a good night's rest. We've now got some twenty-odd aeroplanes that are flying with the new Polaris seats, which is the independent aisle-access, business-class seats. It has everything you would expect in terms of creature comforts, from a six foot six lie-flat bed, the ability to go access an aisle, wherever your seated across the cabin and it has a complete new look. A new United look which will run down the length of the aeroplane. We're already seeing it spottily coming to Heathrow. There are lines where that aeroplane is dedicated, significant routes in the Pacific. We're seeing it in Israel. We're seeing it out of Frankfurt now. And we'll see it progressively come Heathrow on lines of flying on our 17 flights a day.

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