As several studies have concluded, happy workers are more likely to be productive workers. Individuals with higher job satisfaction perform better, and organizations with more satisfied employees tend to be more effective than those with fewer. It seems logical that job satisfaction should be a major determinant of an employee’s organizational citizenship behavior. OCBs include people talking positively about their organizations, helping others, and going beyond normal expectations.
Individuals who feel that their coworkers trust and support them are more likely to engage in helpful behaviors than those who have antagonistic coworker relationships. Satisfied employees and managers also appear to increase customer satisfaction and loyalty. Recent research in Europe indicated that job satisfaction is positively correlated with life satisfaction, and your attitudes and experiences in life spill over into your job approaches and experiences. For most individuals, work is an important part of life.
