Organizational conflict is a result of different opinions, views, and values. Organizational conflict does not necessarily mean violence and fights. Conflict is part of the organization. Organizational conflict is present everywhere, from top-level management to small informal businesses.
Three views of conflicts in organizations:
1. Traditional View
2. Human Relations View (Managed View)
3. Interactionist View
The traditional view holds that any type of organizational conflict is negative, harmful, and should be avoided. The human relations view proposes that organizational conflict be accepted since it is inevitable and may improve a group's performance. The interactionist view holds that a minimum level of organizational conflict benefits both organizations and their groups.
Organizational conflict makes individuals and groups effective, self-critical, adaptable, responsive, and flexible to change.
Types of organizational Conflict are;
1. Intra-individual/Intra-personal Conflict.
2. Interpersonal conflict.
3. Intra-group Conflict.
4. Inter-group conflict.
Our articles on Organizational Behavior and conflict:
► Positive and Negative Effects of Conflict in Organizations: [ Ссылка ]
► 3 Views of Conflict: [ Ссылка ]
► 4 Types of Organizational Conflict: [ Ссылка ]
► 5 Stages of Conflict Process: [ Ссылка ]
Chapters
0:00 - Intro
0:27 - What is Conflict
1:59 - Conflict & Organizational Behavior
2:22 - 4 Types of Organizational Conflict
2:36 - Intra-individual/Intra-personal Conflict
3:52 - Inter-personal conflict
4:26 - Intra-group Conflict
4:46 - Inter-group conflict
5:17 - 3 Views of Conflict
5:27 - Traditional View
5:40 - Human Relations View
5:47 - Interactionist View
6:09 - 5 Stages of Conflict Process
7:51 - Effects of Conflict in an Organization
9:17 - Conflict Resolution Techniques
9:36 - Conflict Stimulation Techniques
11:49 - Tips for Resolving Conflict Situations
11:21 - Outro
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