A web phone/web dialer is powered by Web Real-Time Communication and enables two-way calls from a web browser. It means you can communicate using voice over internet protocol or VoIP.

Google Meet, Zoom, WhatsApp, etc. are common examples of apps that use WebRTC.

It is similar to a softphone, and has an easy-to-use interface and clickable buttons to dial any phone number worldwide. All you need is high-speed internet, a computer, and a headset/speakerphone to place calls.

A web phone has all the core functionality of a traditional business phone. You can use it to:
- Make and receive business calls
- Place in-network calls and transfer internally
- View call history and contact information.

United World Telecom provides an API that enables users to sync call detail records from a web phone with other tools and software you might be using.

Web phones can be used across different departments. Some real-life applications are:
- Pre-sales teams can make international Outbound calls with a localized dynamic caller ID.
- Your remote support agents can use their computers to call customers from a local business number instead of their personal phone numbers that can also receive calls back.
- Your contact center agents can answer incoming calls on their computers, smartphones, or desired devices.

For more information on web phones and purchasing one, reach out to us at United World Telecom!

Speak with one of our experts today.

TIMESTAMPS:
00:00 Intro
00:20 What is a Web Phone?
00:45 How Does it Work?
01:10 Web Phone Features
01:39 Who Can Use It?
02:21 What Are the Benefits?

Read more about web phones here
[ Ссылка ]

Understand the different benefits of using a web-based phone [ Ссылка ]

Need a new phone service? Check us out [ Ссылка ]

свернуть