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I lost my Gcash account Simcard | What should I do if I lost my SIM/phone?
How can I access my GCash if my SIM card is lost?
Follow these steps if you lost your SIM card or phone with your GCash-registered account.
Submit a ticket within 24 hours to report the incident.
Contact your network service provider to get a new SIM card.
If you got a new SIM card with the same number, submit a new ticket to lift the suspension of your GCash account.
How can I recover my lost SIM card?
Once your old SIM card is disabled, you'll have to pick up a new one. This part is easy. Just visit your phone provider's nearest outlet store. Once there, an employee can program and install a new SIM card for your Android.
How do I get a new SIM with the same number?
If your mobile provider has a physical store, picking up a SIM card is usually handled for free. In-person transactions at a corporate store are often the most secure, so this option is generally the fastest way to get your new SIM card replaced.
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