It's no secret that investing in customer experience pays off, yet why do we still encounter poor service?
We have the opportunity to challenge the status quo and become the change agents our businesses desperately need.
How are you leading the charge in transforming customer experience for the better?
#customerexperience #CX
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Dubbed "The Queen Of Customer Experience" by Meta, Blake Morgan is a keynote speaker, customer experience futurist, and author of “The Customer Of The Future: 10 Guiding Principles For Winning Tomorrow’s Business”, an Amazon, Book Authority, and Porchlight bestseller. She is the host of The Modern Customer Podcast.
Visit her website here: [ Ссылка ]
