In this key topic briefing, Jim Riley explores the core concept of organisational culture.
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VIDEO CHAPTERS
0:00 Topic Briefing
1:21 Handy's simple, memorable definition: culture is...
1:41 Every organisation "does things" differently - some more distinctively than others
2:23 Think of organisational culture as the DNA of a business
2:54 Various ways of identifying culture
3:36 Two culture "gurus"
3:58 Handy's Four Classes of Culture
4:29 Role culture
5:17 4 layers of organisational culture
5:53 Schein's 4 layers
7:02 Schein: key link between leadership & culture
7:43 Another way to analyse culture: Strong v weak
8:46 Strong culture is not always good culture!
9:33 Analysis from "Built to Last"
10:36 A great example of a business built on strong, positive culture
11:25 2 Classic Case Studies in Positive Culture
12:21 The Zappos culture
12:36 Southwest Airlines
13:25 IKEA - one of the BEST examples of culture as a competitive advantage
13:41 Culture at Ikea - deeply embedded
14:26 Culture at Ikea - set by the founder
14:58 4 Factors that Shape Managerial Behaviour
16:12 Shadow of the Leader?
16:56 What causes toxic organisational culture? Look at the leadership
17:53 Plenty of examples of toxic culture!
19:28 Possible signs of toxic culture
20:08 The classic case study of when culture change was required...
20:53 Why might a culture need changing?
21:53 Many new CEOs state their intention of "changing the culture"
22:27 Drucker on changing culture
22:59 Can culture be changed?
23:59 Key Essay Topics Linked to Culture
25:21 Essay questions on culture
26:30 Continue the conversation...
