How to enter and exit Safe mode on a Motorola Moto G , so you can diagnose your phone issues. You can enable or turn Safe mode on first to try and diagnose your issues before a Hard Reset or Factory Data reset on your MotoG.

You can put your phone into safe mode to see if your phone issues are due to apps that were downloaded. When your phone is in safe mode only the factory phone functions are supposed to be activated. Great way to test a device.

Method #1

Press and hold the Power button (located on the right edge of the device; above the volume keys) until the options menu appears then release.

Select and hold Power off until the "Reboot to safe mode" prompt appears (approximately 1 second).

From the "Reboot to safe mode" prompt, select OK to confirm



Method #2

Press and hold the Power button until the Motorola logo appears then release.

With the Motorola logo onscreen, press and hold the Volume down key after the phone vibrates..

Continue to hold the Volume down key until "Safe mode" appears in the lower-left of the unlock screen then release.





To get out of Safe Mode

Press and hold Power button and select POWER OFF.


This is for the Motorola Moto G android phone. This model was the CDMA Verizon prepaid version but the steps should be the same for the International GSM and US GSM versions. XT1025pp

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