Thieves in cities across the U.S. who steal iPhone passcodes along with the devices are also using another Apple security feature to lock victims out of their accounts. The victims say they have no way to regain access to years of photos and other personal data.
WSJ personal tech columnist Nicole Nguyen joins host Zoe Thomas to explain how this crime works and why it’s so devastating.
0:00 How iPhone passcodes are stolen to access banking info and use financial apps like Venmo and PayPal
2:03 What’s Apple’s recovery key?
4:22 A victim's experience with a thief changing his Apple recovery key
6:00 Apple’s remarks on the security issue
6:37 How others in the tech industry like Google deal with account recovery
7:46 Steps users can take to protect themselves
Tech News Briefing
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