Message trace in exchange online
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How to run Message Trace in Office 365 | How to run Message Trace in Exchange Online
Message Trace on exchange admin center
Microsoft 365 - Exchange - How to perform an email trace
Using message tracing to troubleshoot mail flow in Office 365 Exchange
Delivery status
You can leave the default value All selected, or you can select one of the following values to filter the results:
Delivered: The message was successfully delivered to the intended destination.
Expanded: A distribution group recipient was expanded before delivery to the individual members of the group.
Failed: The message wasn't delivered.
Pending: Delivery of the message is being attempted or reattempted.
Quarantined: The message was quarantined (as spam, bulk mail, or phishing). For more information, see Quarantined email messages in EOP.
Filtered as spam: The message was identified as spam, and was rejected or blocked (not quarantined).
Getting status: The message was recently received by Microsoft 365, but no other status data is yet available. You can check again within a few minutes.
What do you need to know before you begin?
To run a message trace, you need to be a member of one of the following role groups:
Global Administrator
Exchange Administrator
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