Finding myself in the sudden position of running an established business at the age of 18, with no prior experience or knowledge of the industry -- nor a mentor to learn from -- I share my roller coaster experience of teaching myself the necessary skills to run a web based business, shaping the business into my own, and trying to steer it in a new direction altogether. In an industry like insurance that is stuck in prehistoric times, doing things a little differently via the web is challenging, but sometimes working in a slow moving industry isn't necessarily a bad thing.
Recorded at Industry 2013: industryconf.com/
