This talk emphasizes the importance of moving beyond clinical questions to ask patients, "How are you?"—a simple yet powerful inquiry that fosters deeper understanding and empathy. By sharing personal anecdotes, the talk illustrates how genuine listening can significantly impact patient care and overall well-being. The speaker argues that human connection is a vital component of effective healthcare, transforming the patient experience through compassion and attentiveness. "Over the last decade, I've been fortunate enough to work in several different areas of our healthcare system. I started my career in retail pharmacy while I was pursuing my Doctorate of Pharmacy. After several years, I decided to make the transition to go back to further my education and training. Now I work within the primary care space alongside physicians, nurses, and other essential healthcare workers. In my time as a pharmacist, I've learned a lot about what makes an effective healthcare provider, and this often has nothing to do with pharmaceuticals. While strong pharmacotherapy knowledge is critical to my role, I believe the human connection can do just as much for a person's health as many of the medications I can provide. My goal is to emphasize and educate future pharmacists and healthcare workers of the importance of going beyond the medicine. This credence can also be extended to the world outside of healthcare to create a healthier, fuller, and enriched human experience." This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at [ Ссылка ]
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