What is BPO in the business world, and how can it simplify your professional life? Today, we're providing all the answers you need.
Basically, BPO means externalizing (subcontracting) either core or non-core business processes. Companies that use a BPO benefit from third party professionals that take on various functions.
Back office business process outsourcing covers everything that keeps an organization functional. Think of data entry, IT services, research, accounting, payroll, acquisitions, security & compliances, etc.
Front office BPO services relate to business functions where the customer is also involved. Here is where we find sales, marketing, customer support, technical support, PR, and other such functions.
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CHAPTERS
0:00 Introduction
1:01 Outsourcing Overview
3:11 BPO Companies
5:08 How to BPO
6:48 How to Choose a BPO Provider
8:05 Conclusion
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