What makes for good intercultural communication? What is cross cultural awareness? Why are diversity issues important? Well, let Little Pilot help you discover the answers as he navigates the globe in his cultural cockpit with the help of a diversity dashboard.

Intercultural communication is a difficult concept because culture itself is complex. Whether you are talking about intercultural communication or cross-cultural communication you are also talking about diversity. This short video aims to explain a few concepts so you can very quickly and easily grasp the fundamentals of intercultural communication and get a better cross-cultural understanding.
Comprehending any culture is a difficult task, because traditions and customs differ in every country and are certainly different from our own.

To give you a little insight on intercultural and cross-cultural communication Dr Deborah Swallow mentions some of the most striking cultural differences that people face when working with people from diverse communities and in international settings.

First, there is the way people speak. Next there is the different approach to rules. The Little Pilot also encounters differences in formal and informal behaviour along with different perceptions of time.

In today’s global business environment, it is essential to learn to navigate across culturally diverse landscapes. All the above characteristics have implications in the workplace and the more we understand about cross-cultural differences the better able we are able to work more productively with diversity.

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