Your customers don’t care about all the time and effort you put into generating leads, booking moves, setting up processes, creating raving fans, your accounting, your branding, scaling…
They could care less about any of that.
All they want to know is that your company is going to do a great job for them on the day of the move.
Getting the crews out, the process of making sure you have enough movers to service every job that you have booked, that’s the core of your business.
In this seventh episode of the Moving CEO Scaling Series, I share how to systematize your moving operations. I give you my top 5 best strategies to help turn your operations into a well-oiled machine.
It’s so important to have everything dialed in when it comes to dispatch and servicing moves because you already know that things are inevitably going to happen to make it more challenging.
Movers aren’t going to show up sometimes. Trucks are going to break down sometimes. Customers might not be at the house sometimes…
Those things will happen.
So you’ve got to systematize every other aspect of your operations to make sure that you are able to reliably and consistently provide a great experience for your customers, no matter what else happens.
Afterall, your goal on every move is to create raving fans, so learn how to make your customers happier and your operations running smoother by watching Systematize Your Moving Operation now!
Get the full video training, summary, transcript, shareable quotes, and other posts related to this episode and topic at: [ Ссылка ]
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UPDATES
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THE MOVING CEO BUSINESS PROGRAM now has 3 levels of membership!
This is the program where I teach you how I did E-V-E-R-Y-T-H-I-N-G! Begin growing your business today starting at $97/month! Join the Moving CEO Business Program now! Go to [ Ссылка ] for details.
Learn the strategies I used to start, build, and grow a multi-million dollar moving empire… Download your FREE copy of: 10 Rules of a Profitable Moving Company. Go to [ Ссылка ]
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CONNECT WITH LOUIS
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ABOUT LOUIS
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I’m Louis Massaro, author of 10 Rules of a Profitable Moving Company and founder of Moving Mastery, a mentoring, coaching, and education company dedicated to helping entrepreneurs in the moving industry increase profits by implementing proven strategies in marketing, sales, and operations.
I help entrepreneurs and business owners unlock their company’s full potential so that they can not only make more money but live a more balanced, fun, and fulfilling life.
When I opened my first moving company in 2000, I was a 19-year-old kid that started by placing an ad in the yellow pages and renting a couple of trucks. At first, my office was the parking lot of the truck rental yard where I dispatched the crews out of my car. I was struggling to operate on a shoestring budget and maxed out credit cards. It was not a professional set up. When drivers and helpers came for an interview they thought it was a joke.
Although it wasn’t an easy start, every obstacle and setback were opportunities to learn. It took me a few years of making a ton of mistakes and constantly saying to myself “there’s got to be a better way to do this” before I really developed a solid process and system.
I finally mastered a system for running a very profitable moving & storage company, while also discovering how to have balance in my life and not work crazy hours. I took that system and started opening up several offices in cities throughout the US where we sold over $20 Million per year in moves.
I’ve also taught and continue to teach my system to others. My students have gone on to build their own multi-million dollar moving companies. They continue to thrive and profit while they are able to spend more time with family and doing the things they love in life.
I’m blessed to have had some tremendous success in the moving industry, building a nationwide company from scratch that provided a great service to tens of thousands of customers each year. After 16 years in business, I’m fortunate to be able to have sold my companies and enjoy the fruits of my labor.
I’m passionate about helping entrepreneurs avoid unnecessary struggles and stresses while becoming more profitable in their business and happier in their lives! I hope that the free information on this site provides you with great value and look forward to meeting you someday.
Meet me at LouisMassaro.com
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