Effective Communication Principle 4 : That we don't volunteer others - from: A Guide To Effective Communication for Conflict Resolution - How Mindful Communication Supports Growth Through Conflict. Purchase the book at this link on amazon: [ Ссылка ]
Principle 4 - That we don't volunteer others. When this Principle is not considered in our communications with others there is a risk we make assumptions about what they are willing to do and overlook their autonomy in decisions. While this can be a common occurrence in our relationships, if it has happened enough times that the person volunteered starts to feel resentful and resistant to further 'being volunteered' it can lead to difficult relationship breakdown in workplaces, in personal relationships and in communities.
Principle 1: That we treat each other with respect [ Ссылка ]
Principle 2: That we don't interrupt one another. [ Ссылка ]
Principle 3: That we have the right to pass [ Ссылка ]
Principle 4: That we don't volunteer others. [ Ссылка ]
Principle 5: That we speak only for ourselves using I-statements [ Ссылка ]
Principle 6: That we speak but not too often or for too long [ Ссылка ]
Principle 7: That we challenge or explore the behaviour not the person [ Ссылка ]
Principle 8: That we respect confidentiality: [ Ссылка ]
Principle 9: That it's ok to make mistakes because they are opportunities for learning: [ Ссылка ]
These Principles are drawn from observations of participants in mediation and how they have effectively and creatively resolved conflict, and also how people have responded ineffectively to conflict such that it is initiated, maintained and even escalated.
Alan Sharland has been a Mediator and Conflict Coach for over 25 years and in this video he explains the fourth of 9 Principles that inform his practice as a Mediator and Conflict Coach and that of the Mediators and Conflict Coaches he trains at CAOS Conflict Management in London in the UK. See this link to the CAOS website: [ Ссылка ]
The Principles and the book are based on observations of people's responses to conflict that he has seen during the last 25 years when working with people involved in unresolved conflict.
Check out and like the Communication and Conflict Facebook page: [ Ссылка ]
Visit the Communication and Conflict website:
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Purchase Alan's other book: How to Resolve Bullying in the Workplace: Stepping Out of the Circle of Blame to Create an Effective Outcome for All
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All images from pixabay.com
