If you would like to send a Bergsteiger bike back to us, contact us via:
[ Ссылка ]
After you have received feedback from our customer service, then pack the bike exactly according to this disassembly video.
We have also created an assembly video for you how to safely assemble a bike. You can find this on our YouTube Channel.
![](https://s2.save4k.ru/pic/PfXa7ODpsIM/maxresdefault.jpg)