The reliability pillar of the AWS Well-Architected Framework references the correction of error (COE) process. In this session, learn why the COE process improves resiliency. Service interruptions can result in negative customer experiences, eroding customer trust and business value. Learn about the Amazon best practice of conducting a COE analysis after incidents to prevent them from recurring. This session includes a demo of implementing a COE mechanism with AWS Systems Manager Incident Manager.

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