The Federal Emergency Management Agency has provided more than $1.4 billion to the state of Florida and households to help in Hurricane Ian's recovery efforts. To streamline the process, disaster recovery centers (DRCs) are opening weekly in impacted counties across the state.
But getting the help you need after a disaster is not always a simple process. Joanne O'Brien got a letter from FEMA seemingly denying her federal aid. Her home currently has several holes in the roof, with a tarp on top to patch it.
"They said I was not eligible," O'Brien said. "And the next paragraph said that you are eligible for the $700."
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