Are you convincing everyone you’re smart, or accidentally alienating them? Here’s how to find out.
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While jargon has the advantage of communicating a lot of information in a short amount of time, it has deeply alienating effects on those even slightly outside the field of reference. Director, actor, and master communicator Alan Alda uses examples from film sets and hospital rooms to illustrate jargon’s impact on our interactions, and how it can exclude those we are trying to communicate with.
Now more than ever, we need to find ways to foster connections and encourage close relationships with one another. The solution, Alda explains, is to use jargon only when you are confident that it is completely understood by the person you are speaking with. Otherwise, you risk losing the opportunity to truly communicate, causing misunderstanding and even disinterest.
Approaching conversations with this level of empathy creates an environment where all listeners can feel included, encouraging them to learn, share their ideas, and continue keeping knowledge accessible.
Read the full video transcript: [ Ссылка ]
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