TON coins deposit mistake without tag memo this is how you can solve it from bybit
How to Submit an Appeal for missing tag/memo deposit
If you are using the Bybit App, please tap on More on the homepage and tap on the Help Center.
Step 2: Select the reason why your deposit has not arrived: Missing memo/tag
Step 3: Fill in the details of the deposit
Coin: Name of the coin you deposited
Chain Type: Blockchain network of the coin you deposited
TxID/TxHash: A unique identifier or hash value assigned to each transaction that occurs on the blockchain (Note: Please input without URL)
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