How To Overcome Sales Objections

1. Ignore
2. Downplay
3. Intentional Confusion
4. Brush Off

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What's up guys, Sam Taggart here with Russ moot and we're at the D2D experts and today we're going to be tying you on the fastest ways to overcome objections. Now there's diving into objections, but then there are the ways to just boom, let's get over there so they can keep selling a customer. And the first one is simply to ignore them. So if a customer gives me an objection, give me an objection. Nah, I'm just not really sure if I'd want to do that anyway. So what we do is we have our trucks that are coming around the area, they're going to actually get these done and I just go like I literally one ear out the other that is ignored. So that's number one. What's number two? Rest. Number two is downplay the whole entire thing. They give me an objection, like, um, I'm honestly not interested.

Oh, it's not a big deal. It's what we're going to do. We're actually just going to have this technician come in, downplay it. It's not a big deal. You make it not a big deal. It's not a big deal to them. So the third one is you are intentionally confused. So what that means is he gives me an objection. Yeah. I'm just letting you be interested. I, I, yeah, I mean like what, what we would, I don't, I'm just not, I'm not following man. Anyway. Everyone does this. Like that's a, that's a first for me, man. Anyway, so what we're gonna do is how we do this and, and I, and I literally kind of make them feel like an idiot for even bringing the objection up because I'm so confused that they gave me an objection. It's like, what? What do you like? What do you, what do you mean?

I've never had that before and I want to give off that tone, that body language of like w what? So that would be intentionally confused. Yeah. The last one is you just brush it off so they give you an objection. So honestly, we just can't afford it right now. Okay. Yeah, for sure. So what we're going to do is just those two right here, right? And then did you, you didn't want this third one? I don't think, uh, no. Just the two. All right, perfect. We'll get that done. And you just move on. Let's brush it off. I mean, you make it seem like not a big deal again by just brushing it off and going through it. So we're gonna go through a quick little sales example of back and forth with all of these. So I'm a play rep, he's an employee customer, and I'm gonna just show you how you can mix and match these four examples and to really just move forward through objections.

Now if it's a real objection, meaning like they truly can't afford it, like they have no money in their bank account. I'm gonna use other techniques and other videos we teach. So we have more content at thed2dexperts.com and a whole library of training. So reach out, subscribe to get more content. But let me show you kind of this example. So give me a, yeah, I'm going to be pitching you. No, no, no. Yeah, I'm pitching you and your customers. So, so let's just use an alarm and Hey, so what we're gonna do is we're going to put a sensor on all your doors. So like how many exterior doors do you have? Uh, three. Three. Okay. So anyway, we front garage, I'm assuming. So give me a reaction. Yeah. But I don't know that we really need those sensors. I mean, we feel pretty secure. [inaudible]

yeah. So, so we're going to do all the exterior, like that's like the main place we do it. Um, the windows, like how many windows do you guys have? Uh, I don't know. Maybe would have to count them like just on the main level. Like family room. How many windows? Um, eight. Eight. Okay. So we'll do all the eight. Okay. Um, now see how I ignored it. I just was like, boom, move on. So now keep going. Give me another objection. Yeah, I, the truth is, I, like I said, I don't, I don't think we really need this. It's not an expensive when I deal with, yeah, that's totally fine. Just so, you know, kind of what we do is we basically take care of the costs of the equipment and things like that. Um, we've done like, do you know Timmy down the street?

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