This video describes three basic principles that I cover when I train health professionals on how to respond with empathy to patients and families who have been harmed by healthcare.
[ Ссылка ]
![](https://i.ytimg.com/vi/R4cr2spb6JA/maxresdefault.jpg)
This video describes three basic principles that I cover when I train health professionals on how to respond with empathy to patients and families who have been harmed by healthcare.
[ Ссылка ]